1. Privacy, Data Handling & User Information Management Policy
All interactions on our platforms are subject to strict adherence to data minimization and conditional consent. However:
- We reserve the irrevocable right to collect, process, retain, and utilize personally identifiable information, anonymized behavior data, and transactional metadata, either directly or via approved third-party processors, subject to their independent privacy frameworks.
- Data may be stored or cached on global servers outside Indian jurisdiction. You acknowledge and consent to this data transit implicitly by continuing usage.
- Any breaches occurring due to third-party platforms, plug-ins, payment gateways, or unavoidable technical limitations fall outside our realm of liability. This includes, but is not limited to, events of brute-force attacks, DDOS attempts, or encryption failures.
2. Fulfillment & Logistics Execution Framework
All delivery timelines indicated at the time of purchase are indicative and non-binding in nature. Sankalp Wellness shall not be held liable under the following (non-exhaustive) scenarios:
- Force majeure events, including but not limited to, climate events, civil unrest, or pandemics.
- Misrouting, undelivered consignments, or damages in transit occurring due to third-party logistics partners.
- Erroneous recipient data input, address anomalies, or failed customer pickup compliance.
3. Product Exchange, Refund Recompense & Return Eligibility Structure
Due to the sensitive and perishable nature of Ayurvedic formulations, we enforce a stringent non-returnable goods policy. Returns are NOT applicable once the product seal is broken or consumed. Further provisions include:
- Refund eligibility shall be adjudicated solely at the discretion of Sankalp Wellness based on internal verification procedures.
- Monetary reversals, if sanctioned, may incur gateway deductions, handling charges, or packaging recovery costs.
- Exchange claims must be substantiated with photographic evidence of physical defect within 24 hours of delivery, and must be submitted via official communication channels only.
4. Cancellation Doctrine & Non-Reversibility Clause
Orders once placed may only be revoked prior to processing or packing. We reserve the unilateral authority to reject or cancel orders without assigning reason, under suspicion of fraudulent behavior or resource unavailability.
Users may not initiate payment reversal or chargeback procedures without due arbitration via our support framework. Such actions may result in blacklisting.
5. Medical, Nutraceutical, and Outcome Disclaimer Policy
All statements pertaining to therapeutic effects, health impact, or wellness enhancement are to be construed as general-purpose advisories only. They are not to be interpreted as medical guidance, treatment guarantees, or diagnostic replacements.
- We disclaim any and all responsibility for adverse reactions, allergic responses, or lack of efficacy.
- Individuals are strongly advised to consult a registered medical practitioner prior to initiating any wellness or supplement regime.
- Results may vary based on genetic factors, pre-existing conditions, and environmental variables. No universal effect timeline is guaranteed.
6. Liability & Indemnification Shielding Statement
Sankalp Wellness shall bear zero liability for any direct, incidental, consequential, or special damages — including but not limited to — health deterioration, financial loss, or psychological discomfort, resulting from the use, misuse, or discontinuation of any product.
By purchasing, browsing, or engaging, you fully release the Entity, its affiliates, directors, suppliers, and staff from all liability now and forevermore, regardless of jurisdiction.
7. Intellectual Property Usage Rights & Content Protection
All textual content, packaging design, brand elements, product labels, images, and digital representations are protected under applicable IPR statutes.
- Unauthorized reproduction, derivative works, scraping, or commercial use of content is strictly prohibited and prosecutable under law.
- Trademarks, logos, and product names remain the sole property of Sankalp Wellness or Riyansh Multitrade and may not be used in any public or private communication without formal written consent.
8. Legal Recourse & Dispute Arbitration
Any dispute, discrepancy, or legal issue shall be governed under the exclusive jurisdiction of Pune, Maharashtra, as per the laws of the Republic of India. Users waive all rights to class action participation or non-binding mediation in alternate jurisdictions.
9. Website Use & Platform Engagement Terms
- The website and its embedded services are provided on an “as-is, where-is” basis. No uptime, security, or accessibility guarantees are extended to users.
- You assume complete responsibility for your actions, interpretations, and results derived from any information hosted on our platforms.
10. Policy Evolution, Updates & Enforceability
Sankalp Wellness reserves the irrevocable right to modify, restructure, append, or repeal any clause within this document without explicit prior notice. Continued use of the platform constitutes binding acceptance of such changes.
It is the user’s obligation to revisit this policy document periodically.
